Terms and conditions
These terms constitute a binding agreement between you (the Customer ordering HSE cards) and Jobbkort AS (the Service Provider).
Jobbkort.no, the website and the service, is run by Jobbkort AS (org. nr. 915 376 215).
The service comprises of the Customer ordering government-approved HSE cards for commercial use in specific businesses, and the Service Provider fulfilling the order, and shipping the cards by postal mail.
The HSE cards are produced by IDEMIA, the sole provider of government-approved HSE cards on behalf of the Ministry of Labour.
The Ordering Process
The Customer may order by phone, postal mail, email or using the online form, providing the necessary information as specified on the order page.
The order is considered final when the Service Provider receives the order. Due to the nature of the service, it is not possible to cancel an order once it has been submitted
In order to ensure delivery of the HSE cards, all necessary documentation must be sent to the Service Provider within 30 days after the order has been placed. Information about the documentation we require can be found on the order page.
The Customer gives the Service Provider authorization to complete the application, communicate information to and request data from IDEMIA (the producer of HSE cards) and the Norwegian Labour Inspection Authority.
By accepting these Terms and Conditions you also accept the Data Processing Agreement provided by Jobbkort AS, which ensures that the data controller (the Customer) and the data processor (Jobbkort AS) understand the requirements and responsibilities related to the processing of personal data.
The price per HSE card is 589 NOK, excluding VAT, both when ordering new cards and renewing cards. The Norwegian Labour Inspection Authority requires all employers who exempt from VAT to provide a company certificate from the Brønnøysund Register Centre. If this is not provided by the Customer, the Service Provider will acquire one on behalf of the Customer at a cost of 90 NOK.
If the Customer requires a registration of VAT exemption, they must sign a confirmation document provided by the Service Provider and send this to the Service Provider along with a valid company certificate. If this is not provided, the Service Provider will acquire one on behalf of the Customer at a cost of 90 NOK.
Payment and Delivery
Invoices have a due date of 14 days. Late payments will accrue fees and interest. Unpaid invoices will be passed onto a debt collector, and additional costs will apply. Invoices are sent by postal mail–unless an alternate delivery method has been agreed upon, or the Customer is set up to receive EHF-invoices–and an invoice fee of 59 NOK will be added per invoice.
If the order could not be completed within 14 days due to the Customer or the Customer’s company failing to register in the required registers or withholding necessary information, the Service Provider will invoice the Customer within 14 days regardless. The order will be fulfilled once the Customer has completed the required registrations and provided the necessary information, which must be done no later than 90 days after placing the order.
Cards and invoices are sent separately. Occasionally, invoices will arrive prior to the cards. This does not indicate that the order has not been processed, and the Customer is still required to pay for the service.
If the cards are returned to the Service Provider due to a missing or incorrect postal, the cards will immediately be re-sent to the address listed in the Brønnøysund Register Centre. The Service Provider will not be held responsible for deliveries to invalid addresses.
The Service Provider reserves the right to contact the Customer prior to the HSE cards expiring, in order to offer renewals. The Customer has no obligations beyond their initial order, but may provide written or verbal consent to the Service Provider in order for new HSE cards to be printed.
When the customer places an order for new HSE cards, the Service Provider is allowed to access relevant information about the Customer’s company in order to process the renewal.
When the Service Provider receives the Customer’s HSE cards from the provider (IDEMIA), the contents will be opened and re-packaged alongside relevant documentation. The Customer can contact the Service Provider to request that the contents be passed on unopened.
The Service Provider will provide the HSE cards as soon as possible. The Customer agrees that the Service Provider will not be held responsible, directly or indirectly, for damages or losses as a result of errors, delayed delivery or missed renewal dates. This includes, but is not limited to, loss of revenue, loss of customers or loss of contracts. This waiver is valid even if the Customer or a third party has informed the Service Provider of the possibility of such a loss.
The Service Provider will not be held responsible for verifying the data submitted upon placement of the order. The Customer will be responsible for storing the HSE cards safely. Lost cards must be replaced at the cost of new cards.
The Service Provider aims to provide helpful and correct information on Jobbkort.no. Broken links and errors may still occur, and the Service Provider will not be held responsible for any consequences for third parties or the Customer.
Conflicts related to these terms, as well as conflicts arising from the situations described in these terms, will be resolved in the appropriate District Court based on the registered address of the Service Provider.
Please note that the Terms and Conditions in Norwegian are the only legally binding terms, in case of differences of interpretation between the two.
Last updated 23rd January 2019.